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Getting Started with the New Support Portal
Welcome to the new support portal! This guide will help you get familiar with the layout and features so you can quickly find what you need.
Accessing the Portal
- Go to: https://helpdesk.atlanticdigital.com.au/portal/
- Log in using your usual Microsoft Single Sign On (SSO) credentials.
- Use the buttons or search bar to get started.
Tip: Bookmark the portal for quick access.
Portal Overview
When you log in, you’ll see:
- My Tickets – View and update your existing requests.
- Report an Issue – Log a new IT problem or cyber security concern.
- Make a Request – Request services, hardware, or software.
- Search Bar – Quickly find services or request types.
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Additional Support
If you need further assistance, you can:
